MIVA Small Business: E-commerce Solutions to Grow Online


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MIVA Merchant 5 Online Help


MIVA Merchant 5 - Online Help

Index of Help Topics

Notes on Using Online Help


This comprehensive online Help system, provides complete, relevant information, so you can find answers quickly. Context-sensitive Help is available directly from each screen--a click of the mouse takes you directly to the appropriate topic.

Detailed instructions not only explain how to accomplish the task at hand, but also provide information on how to use the tool most effectively in your business.

The entire Help system is easy to browse, via a detailed Index of Help Topics. Each topic lists related topics, making it easy to locate all the information you need. Each topic also provides convenient access to a set of reference topics that explain common MIVA Merchant 5 tools in detail, and a glossary that provides quick, accurate explanations of terms you will encounter as you learn about e-commerce.

The following information will help you get the most from the MIVA Merchant 5 Online Help system:

Getting Help

Click the Help button, in the upper-right corner of most screen, to view information about the current MIVA Merchant screen.

The Help system will open in a new browser window, so you can continue working in MIVA Merchant while you keep the Help information at hand.

Using Help

You can use the Index of Help Topics to find information quickly. A link to the the Index is available on each Help page, in the upper-right corner.

You can resize the Help window. For instance, you might want to make it tall and narrow, alongside your MIVA Merchant window, so you can read the instructions as you work.

You will find redundancy in the information, with some concepts or procedures being discussed in several places. This is in an effort present the relevant information at the moment it is needed. It is not assumed that you will read through every topic.

Accessing the Described Features

When a page describes a feature, such as adding a Store Manager, there are directions following the topic, explaining how to access that feature from anywhere in MIVA Merchant 5. This is for when you have discovered the information by browsing through the Help pages, and now need to go to the screen in MIVA Merchant.

Related Topics

When there is more information available under other topics, you will see links to those Help pages under Related Topics, near the bottom of the page.

Reference Information

There are Reference Information links near the bottom of each page. These pages describe tools found throughout MIVA Merchant. You may find it helpful to read each of these pages right away, since the information applies to many of the screens in MIVA Merchant.

Printing and Bookmarking Help Pages

The Help system is simply a collection of Web pages. You can print them, or save them to your Favorites list, just like any Web page.

Always Improving

Unlike a printed manual, online help can be updated whenever needed. You may notice changes in the content from time to time, as we continue to improve the system.

You are invited to submit suggestions, corrections, and feedback. Information from our customers is key to creating the most helpful documentation possible. Please write to us at documentation@miva.com.


To access Help from anywhere in MIVA Merchant 5:

Click the Help button, in the upper-right corner of most screens.

The Help button looks like this:


Reference Information:

Glossary | Domain vs. Store | Using Wizards | Working with Lists | Uploading Images
Update, Delete & Reset Buttons | Edit & Edit Here Buttons | Add & Add+ Buttons
Working with Version Histories | Store Layout Elements